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Term of Use

Term of Use

Term of Use

Updated: December 2022

1. Welcome To UGrow

Welcome to UGrow. By using this website (the “Site”) and services (together with the Site, the “Services” or the “Platform”) offered by UGrow (UGrow together with its and their parents, subsidiaries, agents, representatives, consultants, employees, officers, and directors — collectively, “UGrow,” “we,” or “us”), you (the “User”) are agreeing to these legally binding rules (the “Terms”). You are also agreeing to our Privacy Policy and Cookie Policy, and agreeing to follow any other rules on the Site.


You should read the complete Terms of Service because it is our legally binding agreement. The Terms of Service includes information about your legal rights and covers areas such as automatic subscription renewals, limitations of liability and resolution of disputes.


We may change these terms from time to time. The most recent version of our Terms of Use is indicated by the “Updated” date at the top of this page. All changes are effective immediately upon posting. Please review our terms frequently to stay updated on changes that may affect you. Your continued use of the Services signifies your continuing consent to be bound by these terms. By continuing to use the Services after any changes come into effect, you agree to the revised Agreement.


2.1 Eligibility

Our Platform is available to anyone who is at least 18 years old. You represent that you are at least 18.

2.2 Suspension of Your Account

We may modify, suspend or terminate your account or access to the Platform if, in our sole discretion, we determine that you have violated this Agreement, including any of the policies or guidelines that are part of this Agreement, or to protect our brand or Platform. We also may remove free or trial accounts of members who are inactive for an extended period of time.

2.3 Account Information and Security

When you sign up for a UGrow account, you provide us with some basic information, including your name, email address and phone number. Keep your email address and other account information current and accurate. Also, you agree to maintain the security and confidentiality of your password (or else we may need to disable your account). You alone are responsible for anything that happens from your failure to maintain that security and confidentiality, such as by sharing your account credentials with others. If someone is using your password, notify us immediately at support "at"


3.1 Fees Charged by UGrow

We charge fees for the use of UGrow services. You agree to pay those fees and any associated taxes for your continued use of the applicable service. If our fees ever change, we’ll announce that on our Site. Unless otherwise stated, all fees and all transactions are in Australian dollars. All fees are exclusive of applicable federal, state, local, or other taxes. You’re responsible for paying any additional fees or taxes associated with your use of UGrow. Each payment provider is its own company, and UGrow isn’t responsible for its performance.

3.2 Automatic Subscription Renewals

Fees charged by the use of our Platform may be billed on either a recurring basis or on a one-time basis. If billed on a recurring basis, the fees are payable in advance of the applicable period specified via the Platform. We will automatically bill you for each renewal period until cancellation. By purchasing any UGrow subscription, you authorize us to keep your payment current by charging your credit card account (or any other means of payment used by you) the applicable fee. You may cancel auto-renewal or cancel your subscription at any time.

3.3 Free or Low-Cost Trials

We may offer free or low-cost (e.g. $1) trials of subscriptions and other products on our Platform. We will inform you of the length of the trial, your renewal period, and the date and amount of your renewal payment. After your free/low-cost trial ends, your paid subscription will begin and we will automatically bill you for each renewal period until cancellation. You can cancel automatic subscription renewals at any time according to the terms and procedures described above. You understand that you are restricted to a one-time use of a free/low-cost trial. Any subsequent use of a free/low-cost trial may result in the immediate termination of any associated subscription without notice. If you improperly obtain a trial, we reserve the right in our sole discretion to charge any payment method you may have provided us for the subscription that was obtained improperly. We reserve the right, in our absolute discretion, to determine your trial eligibility.

3.4 Refund Policy

While we endeavor to provide the highest quality services, we understand that there are circumstances where you may require a refund after signing up. We offer 7 days starting from the time of your INITIAL billing/purchase during which you can request a refund and this will be processed for you. Once your refund request is processed, all rights to use our Services will be revoked for your account. Please note that while you can cancel your subscription at any time, refunds are not allowed for SUBSEQUENT recurrent billings.


Subject to the terms and conditions of this Agreement, when you sign up for a UGrow account, UGrow grants you a non-exclusive, non-transferable license (the “License”) to use our Services for as long as your membership remains active. This License is personal to you and you shall not assign or transfer the License to any third party under any circumstances. All rights not expressly granted herein are reserved.


The Services provided by UGrow are copyrighted and licensed, not sold. Titles to these services are not transferred to you. UGrow services include program code, documentation and processes, which are and remain, the exclusive and proprietary property of UGrow. UGrow retains all rights and titles in the Services and all copies and portions thereof. Title, ownership rights, and intellectual property rights of any third party contents accessed through the Services are the properties of the applicable content owners and may be protected by applicable copyright or other laws. This License gives you no rights to such contents.


You acknowledge that the Services provided by UGrow may contain code that automatically detect and prevent unauthorized use of our Services.


YOU will (a) not provide, make available to, or permit other individuals to use or access our Services, and you will be responsible for any unauthorized activity of our Services from your account; (b) not provide use of our Services to third parties, or in a computer service business, network, time-sharing, multiple-CPU or multiple-user arrangement; (c) not sell, resell, rent, or lease our Services; (d) not modify, translate, reverse engineer, decompile, disassemble, create derivative works, or otherwise attempt to discover the source code of our Services; (e) not remove any proprietary notices or labels on our Services; (f) not license our Services if you are a direct competitor of UGrow or its affiliated entities for the purposes of monitoring the Services’ availability, performance, or functionality or for any other benchmarking or competitive purposes; (g) not use our Services to store or transmit infringing, libelous, unlawful, or tortious material or to store or transmit material in violation of third party privacy rights; (h) not use our Services to store or transmit malicious code; (i) not interfere with or disrupt the integrity or performance of our Services; or (j) not engage in excessive usage of our Services, as determined by UGrow in its sole discretion, including usage that adversely affects the speed, responsiveness, or functionality of our Services, or disrupts the availability of our Services for other users.


UGrow isn’t liable for any damages or losses related to your use of the Services. We don’t become involved in disputes between users, or between users and any third party relating to the use of the Services. When you use the Services, you release UGrow from claims, damages, and demands of every kind — known or unknown, suspected or unsuspected, disclosed or undisclosed — arising out of or in any way related to such disputes and the Services. All content you access through the Services is at your own risk. You’re solely responsible for any resulting damage or loss to any party.


The user accounts of our Services operate on shared resources. Excessive use or abuse of these shared network resources by one User may have a negative impact on all other users. Misuse of network resources in a manner that impairs network performance, including excessive consumption of CPU time, memory, disk space, and session time, is prohibited. You acknowledge that we have the right, at our sole discretion, to limit the number of transmissions you may send or receive through our site, or limit the amount of storage space, bandwidth, or other resources you may use. Abuse or excessively frequent requests to our Services may result in temporary or permanent suspension of your account's access. UGrow, in its sole discretion, will determine abuse or excessive usage of the service. UGrow will make a reasonable attempt via email to warn the account owner prior to suspension. UGrow reserves the right at any time to modify or discontinue, temporarily or permanently, your access to our Services (or any part thereof) with or without notice. We reserve the right to change these general practices and limits at any time at our sole discretion.


UGrow may contain links to other websites. When you access third-party websites, you do so at your own risk. We don’t control or endorse those sites.

UGrow partners with other companies (such as PayPal and Stripe) for payment processing. When you sign up, you’re also agreeing to the payment processor’s terms of service.


UGrow`s Services are legally protected in various ways, including copyrights, trademarks, service marks, patents, trade secrets, and other rights and laws. You agree to respect all copyright and other legal notices, information, and restrictions contained in any content accessed through the Site. You also agree not to change, translate, or otherwise create derivative works of the Service.


You can terminate your account at any time by canceling your payment plan with the payment provider (for example, PayPal or Stripe) that you have signed up from or by sending a cancellation request to support "at" We may retain certain information as required by law or as necessary for our legitimate business purposes. All provisions of this agreement survive termination of an account.

When your account is terminated, all your license rights to UGrow are terminated. UGrow has the right to terminate a User's right to use our Services upon any material breach by the User. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your account. Upon termination or suspension, regardless of the reasons therefore, your right to use our services immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all information in your account and/or bar any further access to such information or this Site. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therewith.


UGrow reserves these rights:

  • We can make changes to the UGrow Site and Services without notice or liability.

  • We have the right to decide who’s eligible to use UGrow. We can cancel accounts or decline to offer our Services. (Especially if you’re abusing them.) We can change our eligibility criteria at any time. If these things are prohibited by law where you live, then we revoke your right to use UGrow in that jurisdiction.

  • We have the right to reject, cancel, interrupt, remove, or suspend any account at any time and for any reason.

UGrow is not liable for any damages as a result of any of these actions, and is not required to comment on the reasons for any such action.


We reserve the right to approve or reject any affiliate application in our sole and absolute discretion. UGrow reserves the right to terminate any affiliate account at any time, for any violations of this agreement in our sole and absolute discretion. As an authorized affiliate, you agree to abide by the following terms and conditions. You cannot refer to yourself, and you will not receive a commission on your own accounts. By signing up for the Affiliate Program, you agree that your affiliate application and status in the affiliate program may be suspended or terminated for any of the following reasons:

Inappropriate advertisements (false claims, misleading hyperlinks, etc.)

Spamming (mass email, mass posting, etc.)

Advertising on sites containing or promoting illegal activities.

Failure to disclose the affiliate relationship for any promotion that qualifies as an endorsement under existing.

Offering rebates, coupons, or other forms of promised kick-backs from your affiliate commission as an incentive. Adding bonuses or bundling other products, however, is acceptable.

Self referrals, fraudulent transactions, or suspected fraud.

Any violation of these terms constitutes immediate grounds for UGrow to terminate the affiliate's participation in the affiliate program and will result in the forfeiture of any commissions due to the affiliate.


You use our Services solely at your own risk. They are provided to you “as is” and “as available” and without warranty of any kind, express or implied.


You accept the total and sole responsibility for the usage of our services. UGrow cannot and is not responsible for any system malfunction while using our Services. You agree that we have no responsibility or liability for the deletion or failure to store any content maintained or transmitted on or through this site. UGrow Services are provided "as is" and UGrow makes no warranties, express, implied, or otherwise, and expressly disclaims all warranties. UGrow does not and cannot warrant the performance or results you may obtain by using our Services. If you discover a technical issue with our services, please let us know. While we will do our best to fix them in later releases, this License does not entitle you to any upgrades or enhancements for UGrow. We may release updates at times, and from time to time, at our sole discretion.




If you do something that gets us sued, or break any of the promises you make in this agreement, you agree to defend, indemnify, and hold us harmless from all liabilities, claims, and expenses (including reasonable attorneys’ fees and other legal costs) that arise from or relate to your use or misuse of UGrow. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to this indemnification clause, in which case you agree that you’ll cooperate and help us in asserting any defenses.


If you do something that gets us sued, or break any of the promises you make in this agreement, you agree to defend, indemnify, and hold us harmless from all liabilities, claims, and expenses (including reasonable attorneys’ fees and other legal costs) that arise from or relate to your use or misuse of UGrow. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to this indemnification clause, in which case you agree that you’ll cooperate and help us in asserting any defenses.


The provisions of this Agreement are severable. In the event that any provision or portion thereof is found by any court to be invalid or otherwise unenforceable, the remainder of this Agreement will not be affected, and the parties consent to such court's substitution of a valid and enforceable term that approximates the intent and effect of such invalid or unenforceable provision or portion.


These Terms and the other material referenced in them are the entire agreement between you and UGrow with respect to the Services. They supersede all other communications and proposals (whether oral, written, or electronic) between you and UGrow with respect to the Services and govern our future relationship. If any provision of these Terms is found to be invalid under the law, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise will remain in full force and effect and enforceable. The failure of either you or UGrow to exercise any right provided for in these Terms in any way won’t be deemed a waiver of any other rights.


These Terms are personal to you. You can’t assign them, transfer them, or sublicense them unless you get UGrow`s prior written consent. UGrow has the right to assign, transfer, or delegate any of its rights and obligations under these Terms without your consent. UGrow will provide you notice via email or by conspicuously posting the notice on our Site.

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